We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site or fill out a form in connection with services and features or resources we provide. This may require users sharing details such as name, email, address, telephone number along with any other relevant information.
Users may withdraw consent to the use and disclosure of this personal information at any time by using the contact us form stating your query regards personal details. Personal information will only be collected if shared voluntarily. Users can opt out of supplying personal information, except that it may prevent them from engaging in certain Site related activities. Please note that we are not responsible for any unsolicited personal information submitted by you through the comments section of the Site.
We may collect non-personal information about Users when they interact with the Site, including information such as the browser name, technical information about the User’s means of connection and the Internet service providers to name a few.
This Site implements the site of “cookies” and by continuing to use the Site you permit to their use.
Web browser cookies
How we use collected information
We may collect and use Users personal information for the following purposes:
To improve customer service and ensure we can respond to requests.
To provide updates on services provided.
To personalize User experience to improve service and resources on the Site.
To respond to User requests and provide a service.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our Site.
Sharing your personal information
User information will not be sold and information is not disclosed to anyone other than Debt Advice Canada staff.
This information will only be used to continue to provide a service.
Acceptance of terms
Update: August 2021